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Published 11:15 3 Feb 2018 GMT
Updated 12:38 3 Feb 2018 GMT

"Racial abuse isn't just a problem in rugby or sport, it's a New Zealand problem," she said. "A third of our complaints are to do with racial discrimination but we know many more people never complain formally about so-called "casual" racial abuse.
"NZ Rugby has a high profile campaign that puts the spotlight on abusive behaviour and this will encourage people to speak out which is a good thing: we can't address a problem if we don't acknowledge it's there."
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